Category: regulation

Verizon: Your Own Call History Requires a Subpoena

May 14th, 2008
I just had an interesting conversation with a customer service rep for Verizon Wireless. I was interested in getting access to my call history for the current billing cycle. Of course, I tried to get the information using Verizon Wireless Online firs… more »

How Cell Phones Are Like Health Care Plans

June 19th, 2007
No, this isn't a riddle or a joke, though it seems you could hardly pick two more dissimilar aspects of the consumer economy. The short answer, put colloquially, is that "both suck, because both are far too expensive and rising in price rapidly". But… more »